New IT User Support Technician program coming to Mid-State

Metro Wire Staff

Mid-State Technical College has launched a new IT User Support Technician technical diploma program.

Applications are now being accepted for the 24-credit, one-year program, that teaches the skills necessary to support computers, networks, systems, and users.

Students in the program will learn to manage, configure and troubleshoot common computer hardware and software issues, configure and troubleshoot network access and security as well as develop valuable customer service skills.

All of the courses in this one-year technical diploma count toward two Mid-State associate degree programs: IT Network Specialist and IT Security Specialist.

The IT User Support Technician program provides hands-on experience with common network hardware, security tools and common operating systems. Students will also be immersed in a variety of activities, including building a network from scratch, lock picking, rebuilding a desktop computer, learning scripting techniques and interactive labs with server and client operating systems.

To learn more about Mid-State’s IT User Support Technician program, visit mstc.edu/programs.